Privacy Policy

1. Introduction & Overview

This Privacy Policy describes how RefundedOrder Autocleaner ("the App", "we", "us", or "our") collects, uses, stores, and handles store and customer information when installed by merchants on their Shopify stores.

RefundedOrder Autocleaner is designed to automate the resolution of deadlocked refunded orders by automatically cancelling them, closing/archiving them, and restocking cancelled line items back into your store inventory according to your preferences.

We are committed to maintaining the confidentiality, integrity, and security of all data handled by the App in compliance with Shopify App Store requirements, the General Data Protection Regulation (GDPR), and applicable privacy laws.

2. Authorized Scopes & Information Processed

The App strictly adheres to the Principle of Least Privilege, requesting only the minimal permissions required to process and clean up refunded orders:
SCOPES = read_orders, write_orders, write_draft_orders

A. Order Data (Refund Cleanup Only)

To identify and resolve deadlocked refunded orders, the App accesses only essential order-level fields:

• Order Metadata: Shopify Order ID, order name/number (e.g. #1042), creation date, financial status (REFUNDED), fulfillment status, and line items for restocking.
• No Customer Personal Data Required: The App does not require, collect, or profile customer personal identity data. Automation operates strictly on order status and inventory line items.

B. Merchant Store Preferences

• Shop Identification: Your Shopify store domain (e.g. your-store.myshopify.com) and authorized session credentials.
• App Preferences: Preferences configured in the dashboard (automatic cancellation toggle, inventory restock preference, auto-archive switch).

3. Zero Data Selling & Third Parties

We do not sell, rent, monetize, trade, or share your store or order data with any third parties, advertisers, or data brokers.

Data is exchanged exclusively with Shopify Inc. through its official APIs to execute your authorized order cancellations, inventory restocks, and subscription billing.

4. Data Retention & Deletion Rights

Merchants retain full control over their store data:

• Automatic Deletion on Uninstall: When you uninstall the App, your OAuth credentials and store session records are automatically removed from our system.
• Audit Log Control: Cleaned order logs are retained solely for merchant auditing. Merchants can view or request deletion of logs at any time.

5. Contact Us

If you have any questions or requests regarding this Privacy Policy or your store data, please contact us: